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55 Top Mumbai Customer Service Companies and Startups

This article showcases our top picks for the best Mumbai based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.

We tried to pick companies across the size spectrum from cutting edge startups to established brands.

We selected these startups and companies for exceptional performance in one of these categories:

  • Innovation
    • Innovative ideas
    • Innovative route to market
    • Innovative product
  • Growth
    • Exceptional growth
    • Exceptional growth strategy
  • Management
  • Societal impact

Top Mumbai Customer Service Startups

Data sourced from Crunchbase and SemRush.

Haptik

Haptik

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One of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 3 billion conversations.

ePaylater

ePaylater

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ePaylater gives customers the option to ‘buy now and pay later’ on online portals with just one click.

ePaylater

Onsitego

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Onsitego is a customer service company for device and appliance repairs.

ePaylater

Micro Housing Finance Corporation Limited

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Micro Housing Finance Corporation provides housing finance for lower income households mainly in urban India.

ePaylater

PickMe eSolutions India

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PickMe eSolutions India is a Consumer Services platform.

ePaylater

Greenway Appliances

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A for-profit product design & distribution company founded in early 2011,

ePaylater

Voyaah

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Voyaah is a tech-led luxury travel organization.

ePaylater

Cradle

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Cradle is a provider of a one-stop-shop for all your business financing needs.

ePaylater

Jumpstart

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Connecting Businesses to Modern Customers

ePaylater

Firstsource

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Firstsource provides BPO solutions to organizations in banking, healthcare, telecoms, and media.

ePaylater

Transfer Task

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Transfer Task is considered as one of the top virtual assistant companies in the Asia Pacific

ePaylater

Impresa Hospitality Management

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Impresa Hospitality Management is a hospitality company that reimagines the meaning of luxury and service.

ePaylater

Customer360

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Real time -Screen Sharing, Video Chat, Mobile Centric & Omni-Channel- CustomerInteraction Platform

ePaylater

Enrich Salon

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India’s best Hair & Beauty Salon chain having salons

ePaylater

AssureEdge Global Services

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AssureEdge Global Services is an independent customer retention and customer response organization.

ePaylater

Big Bazaar

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Big Bazaar has a chain of departmental stores.

ePaylater

GoWarranty

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Extended warranty and damage protection for appliances and gadgets.

ePaylater

Citibank India

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Citi India operates as a foreign investor in the Indian financial market.

ePaylater

Ruttl

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Ruttl is a feedback tool that allows you to make real-time edits and leave comments on live websites.

ePaylater

Tech Mahindra Business Services

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Tech Mahindra Business Services offers end-to-end customer relationship management, IT services, and solutions.

ePaylater

Piramal Glass

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Piramal Glass is a global specialist in the design, production, and decoration of glass packaging (flaconnage).

ePaylater

Manubhai Jewellers

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Manubhai Jewellers is a retail store for Bridal Gold jewellery sets, daily wear gold, diamond, and jaddu collection.

ePaylater

Marquis Technologies

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Marquis Technologies is providing development and testing services for the wireless communication industry.

ePaylater

Sendd

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Enabling logistics via technology.

ePaylater

Hire My Assistants

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Hire My Assistants is provides Virtual assistant services in India with a team of professionals who serve all types of business houses.

ePaylater

Transecute

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Transecute is an online payment solution provider.

ePaylater

Hothaat Marketplace Private Limited

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Hothaat Marketplace Private Limited is an online marketplace that allows resellers to select and sell its products online.

ePaylater

Phonologies (India)

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Phonologies develops and markets speech and telephony platforms for contact center and cloud platforms.

ePaylater

PPG Asian Paints Private Limited

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PPG Asian Paints is a joint venture between Asian Paints and PPG Industries incorporated in the year 1997.

ePaylater

Dosti Realty

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Dosti Realty was established in 1980 with the motto of not becoming a stereotype construction company.

ePaylater

Acquest Advisors

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Acquest Advisors is an immigration advisory firm that specializes in business immigration, residency and citizenship services.

ePaylater

Testtex India Laboratories

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Testtex India Laboratories is a quality control laboratory.

ePaylater

EbixCash Global Services

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Ebixcash Global Services is independent customer retention and response organization in India.

ePaylater

R K Global

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R K Global provides quality customer service with value for money, creating values for customers, employees, communities, and stakeholders.

ePaylater

Desky

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Desky is a cloud-based customer support software that helps businesses with helpdesk and live chat services.

ePaylater

TrawellTag Cover-More

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TrawellTag Cover-More is a provider of medical assistance and travel insurance services.

ePaylater

Smartfind.in

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Smartfind.in is a service provider based on availability where customer can book the service instantly in a real time process.

ePaylater

Kankei

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Kankei is a call center company that provides customer contact and management services.

ePaylater

Conversity Technologies Pvt. Limited

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Conversity is a SaaS platform which helps in routing & distribution of Facebook Messenger Chat amongst enterprise teams.

ePaylater

LetzRent

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LetzRent is an online rental search and booking platform, it aggregates and compares rental deals on different cars.

ePaylater

Boyen Haddin

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Boyen Haddin is a global advisor on Executive search, Advisory Service and Recruitment Solution.

ePaylater

Rewardport

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RewardPort is a consulting company that specializes in the loyalty management and reward solutions for corporates.

ePaylater

Amigo Academy

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Amigo Academy provides air hostess, hospitality, and travel management training.

ePaylater

BombayBiz

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BombayBiz is a IT firm that specializes in web design and web hosting for various kinds of industries

ePaylater

Whataportrait

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WhataPortrait Artworks is a Custom Artworks company founded by a group of art-lovers.

ePaylater

Unitherm Engineers

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Unitherm Engineers is a leading service partner for our customers by providing complete Surface Treatment & Metallurgical Solutions.

ePaylater

Sabsolve

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Tech Based Platform to search, find best Service Professional as per requirement

ePaylater

Brickstreet

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Brickstreet is an internet service-based company.

ePaylater

WaterproofingWale

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WaterproofingWale specializes in the waterproofing industry.

ePaylater

Personnel Search Services

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Personnel Search Services provides global executive search, human resource solutions, and consulting services.

ePaylater

Brillmax

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Brillmax is an access panel and shaft door manufacturer.

ePaylater

RR Global Services

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RR Global Services is a leading wholesale provides personalized consultations and easy online ordering.

ePaylater

Material.biz

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Material.biz is the leading building construction material supplier provides all the construction material under one roof.

ePaylater

Givemecall

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Givemecall administration is a database of business listings that clients can either access by telephone or on the web.

ePaylater

InteractEasy

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InteractEasy is a light-weight add-on that businesses can integrate with their websites. Your visitors engage with you real-time, right

Written by Mark Fitz

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